Our Vision & Values

Our Vision: We are committed to help individuals, communities and families achieve freedom from addiction and our mission to do this is clear.
Our Mission: We walk alongside our clients on their journey; understanding their past and working together to build a new future – transforming lives and sustaining recovery for everyone we support. Our group is founded on five core values and we work hard to ensure these remain at the heart of everything we do with our clients, our staff and our partners.

  • Respect

  • Enduring

  • Holistic

  • Action

  • Brave


  • We work hard to treat people with kindness, privacy, dignity and respect
  • We look out for others, even when it isn’t our job to do so
  • We respect and support client’s to make informed choices about their life
  • We value and respect the contribution that families and friends make to our client’s recovery


  • We Never give up and work hard to find a solution
  • We are driven and never see anyone as a lost cause
  • We are passionate and always go the extra mile for our clients, colleagues and partners


  • We treat the whole person; mind, body and soul to achieve a healthy recovery
  • We recognise that one size doesn’t fit all and there is no “right” answer to achieve recovery
  • We are committed to involving and supporting the “whole family” in our work


  • We do what we say we are going to do, when we say we are going to do it;
  • We take our responsibilities for excellent services seriously & remain committed to learning and improving
  • We will push the limits, but respect boundaries
  • We uphold professional conduct in all we do and maintain discreet care for our clients


  • We are always willing to listen to clients, colleagues and others. We embrace change, not fear it
  • We work hard to reduce the barriers that prevent recovery for our clients
  • We are not afraid to challenge discrimination or poor behaviour in our colleagues, clients or others